What is the estimated shipping time?
Goods ordered would be shipped within three working days of placing order or as per the shipping date agreed at the time of order confirmation.
What are the delivery charges?
We have a flat fee of Rs.40/- on all deliveries across India.
Are there any hidden costs (taxes, etc.)?
No Hidden Costs! The prices listed against the products on our portal are inclusive of all Taxes. We do not charge our customers any additional charges in the name of taxes.
When is an order confirmed?
An order is confirmed after completion of the payment process.
Disclaimer:Genome Foods is not responsible in case there is delay in Delivery of Shipment due to any external factors or by the Shipping Company.
Genome Foods reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Genome Foods for re-delivery shall be claimed from the User.